All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
UK Delivery Options
| Delivery option | Estimated delivery time | Price |
| Standard UK Delivery (Free on orders over £30) | 2 to 4 business days | £3.95 |
We will send you an email when your order is ready along with instructions. Please have your order confirmation email with you when you come.
** Due to items being lost in the post, we are not currently posting outside of the UK.
Where is my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at deborahdavies2002@gmail.com with your name and order number, and we will look into it for you.
If you have any further questions, please don’t hesitate to contact us at deborahdavies2002@gmail.com
Returns
Returns and exchanges are accepted within 14 days of purchase.
The following items can’t be returned or exchanged unless they arrive damaged or defective:
Custom or personalised orders
Earrings (for hygiene reasons)
If you need to return an item, contact me at debordavies2002@gmail.com quoting your name and order number.
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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